------------------------------------------------------------------------- IBM ECA Engineering Change Announcement Parts removed from this machine and returned to IBM must be genuine, unaltered IBM Parts IBM World Trade Corporation, CE Department Germany ------------------------------------------------------------------------- ECA number: ECA016 Service code: 33 EC number: EC000000 Parts source: LOC Plant of control: 27 Mandatory: N Automatic shipment: N Date created: O86/05/02 Availability date: 85/10 Date last altered: A92/05/18 Abstract: A 5170, WITH TWO DISKETTE DRIVES INSTALLED, MAY EXPERIENCE USA=A, EMA=A, AFE=A PURPOSE: THIS ECA EXPIRES 08/31/92. CORRECT A POTENTIAL PROBLEM ON PERSONAL COMPUTER AT (5170) WITH TWO DISKETTE DRIVES INSTALLED. SEE DETAIL FOR PROBLEM DEFINITION -------------------------------------------------------------------- Type, Machines Affected Model, With and/or Feature/Device B/M to be Service System Stage B/M Description Installed Hours Hours 5170 B/M0000000 5170 WITH 1.2MB DRIVES B/M0000000 00.5 00.5 INSTALLED,P/N8286130 -------------------------------------------------------------------- PHYSICAL CHECK: NONE PREREQUISITES: NONE COMPANION: NONE CONCURRENT: NONE DETAIL: A 5170, WITH TWO DISKETTE DRIVES INSTALLED, MAY EXPERIENCE DISKETTE PROBLEMS ON THE 1.2MB DRIVES. A COMBINATION OF CHANGING DISKETTES AND ACCESSING THE DRIVES MAY CAUSE THE DISKETTE DRIVE CHANGE LATCH TO BE ERRONEOUSLY RESET. THIS COULD HAPPEN ONLY IF THE USER: * HAS DISKETTES IN DRIVES "A" AND "B". * PERFORMS AN OPERATION ON THE DISKETTE IN DRIVE "A". * CHANGES DISKETTES IN DRIVE "A" (DISKETTE CHANGE LATCH SET). * PERFORMS AN OPERATION ON DISKETTE IN DRIVE 'B' (ACCESSING DRIVE "B" WHICH WILL CAUSE THE DISKETTE CHANGE LATCH FOR DRIVE "A" TO BE RESET). THE NEXT OPERATION PERFORMED ON THE DISKETTE PRESENTLY IN DRIVE "A" COULD USE THE FILE ALLOCATION TABLE AND DIRECTORY OF THE DISKETTE THAT WAS PREVIOUSLEY IN DRIVE "A". THIS COULD RESULT IN THE FILE ALLOCATION TABLE, DIRECTORY OR DATA TO BE OVERWRITTEN. * IF THE ABOVE SYMPTOMS OCCUR, INSPECT THE MANUFACTURER'S LABEL ON THE REAR OF THE DRIVE. IF NUMBERS PRINTED BELOW THE BAR CODE ARE '345XXXXXX OR 346XXXXXX ' (X'S MAY BE ANY NUMBER) AND THERE IS NOT A SECOND LABEL ON BACK OF THE DRIVE WITH 'P/N59X7184', REPLACE THE DRIVE(S). THE 360KB DRIVE IS SOFTWARE CONTROLLED AND IS NOT AFFECTED. RECORD ALL TIME AND MATERIAL TO SERVICE CODE 33, ECA016, OTHER OFFICE 990. 0 THIS ECA EXPIRES 08/31/92. NOTES: NONE -------------------------------------------------------------------------