------------------------------------------------------------------------- IBM ECA Engineering Change Announcement Parts removed from this machine and returned to IBM must be genuine, unaltered IBM Parts IBM World Trade Corporation, CE Department Germany ------------------------------------------------------------------------- ECA number: ECA014 Service code: 33 EC number: EC000000 Parts source: LOC Plant of control: 27 Mandatory: N Automatic shipment: N Date created: O86/05/02 Availability date: 85/07 Date last altered: A92/05/18 Abstract: THE CUSTOMER SUPPORT PROGRAM FOR THE FIXED DISK/DISKETTE DRI USA=A, EMA=A, AFE=A PURPOSE: THIS ECA EXPIRES 08/31/92. A FAULTY COMPONENT ON THE FIXED DISK/DISKETTE DRIVE ADAPTER CARD (FD/DD), P/N8286125, MAY CAUSE DIFFICULTIES WITH STORING OR RETRIEVING INFORMATION FROM THE FIXED DISK. -------------------------------------------------------------------- Type, Machines Affected Model, With and/or Feature/Device B/M to be Service System Stage B/M Description Installed Hours Hours 5170 B/M0000000 5170 FIXED DISK/ B/M0000000 00.5 00.5 DISKETTE DRIVE ADAPTER CARD P/N8286125 -------------------------------------------------------------------- PHYSICAL CHECK: NONE PREREQUISITES: NONE COMPANION: NONE CONCURRENT: NONE DETAIL: THE CUSTOMER SUPPORT PROGRAM FOR THE FIXED DISK/DISKETTE DRIVE ADAPTER CARD HAS EXPIRED AND HAS BEEN REPLACED BY 5170 ECA014. A FAULTY COMPONENT ON LESS THAN 10% OF FIXED DISK/DISKETTE DRIVE (FD/DD) ADAPTER CARDS FOR THE 5170 PERSONAL COMPUTER (P/N8286125) MAY CAUSE DIFFICULTIES WITH STORING OR RETRIEVING INFORMATION FROM THE FIXED DISK DRIVE. MACHINES AFFECTED ARE IN THE FOLLOWING SERIAL NUMBER RANGES: WITHIN S/N RANGE 5019001 TO 5141250 (MODEL 068) OR 0054001 TO 0146900 (MODEL 099) IN ADDITION TO MACHINES WITHIN THE LISTED SERIAL NUMBER RANGES ANY 5170 THAT HAS HAD A FD/DD CARD REPLACED BEFORE 07-19-85 MAY ALSO HAVE THE PROBLEM. BE SURE TO "PREPARE THE FIXED DISK DRIVE FOR RELOCATION" USING THE ADVANCED DIAGNOSTICS DISKETTE OPTION IF THE MACHINE MUST BE MOVED FOR SERVICE. FAULTY COMPONENTS CAN BE IDENTIFIED AS FOLLOWS: LOOK AT THE COMPONENT SIDE OF THE FD/DD ADAPTER CARD AND LOCATE THE MODULE IN POSITION U-19 (SEE DIAGRAMS CONTAINED IN THIS TIP). THIS MODULE MAY BE SEEN WITHOUT REMOVING THE FD/DD CARD FROM THE MACHINE. IF IT IS NECESSARY FOR YOU TO REMOVE THE FD/DD CARD FROM THE MACHINE IN ORDER TO SEE THE MODULE, CAUTION IS NECESSARY WHEN REMOVING OR INSERTING THE CARD. THE CARD GUIDE LOCATED ON THE FRONT FRAME MAY DAMAGE COMPONENTS ON THE CARD (REPLACEMENT CARDS COME WITH A REDESIGNED CARD GUIDE). IF THE MODULE IN POSITION U-19 HAS A TEXAS INSTRUMENTS LOGO, LOOK AT THE BOTTOM ROW OF NUMBERS PRINTED ON THE MODULE. IF THE BOTTOM ROW OF NUMBERS ENDS WITH A "-10" SUFFIX, THE FD/DD CARD P/N8286125 MUST BE REPLACED. SEE DIAGRAMS BELOW _________________________________________________________ ! LOCATION OF MODULE ! ! / ! ! (U-19) ! ! FD/DD CARD ! ! COMPONENT SIDE VIEW ! ! ! ! ! !__________________________________ ___ _! !_______! !__________! EXAMPLE OF MODULE: _________________________ ! MALAYSIA 020 505XF ! ! TI SN72196N ! ! LOGO 62-001005-10 ! !__/__________________!__! / ! / "-10" SUFFIX INDICATES NOTE: ACTUAL LOGO IS FAULTY COMPONENT AN OUTLINE OF TEXAS --REPLACE CARD-- RETURN DEFECTIVE CARDS UTILIZING EXISTING LOCAL PROCEDURES. RECORD TIME AND PARTS USING MACHINE TYPE 5170, SERVICE CODE 33, ECA014, OTHER BRANCH OFFICE 990. 5170EC/BM ECA 014 THIS ECA EXPIRES 08/31/92. NOTES: NONE -------------------------------------------------------------------------