IBM PC Server May 23, 1994 Announcement Number: 194-180 Document's Table of Contents: Abstract DESCRIPTION PUBLICATIONS EDUCATION SUPPORT TECHNICAL INFORMATION TERMS AND CONDITIONS CHARGES Abstract The IBM PC Server is an attractively priced, industry standard computer designed specifically to meet the LAN server requirements of small businesses. Also ideal as a departmental LAN server for medium to large companies, the PC Server provides strong performance for these environments by blending the proven technologies of Intel's 80486DX2-66MHz and Pentium** 60MHz microprocessors with the Peripheral Component Interconnect (PCI) advanced bus and Enhanced IDE PCI and SCSI-2 interfaces. Extended Industry Standard Architecture (EISA) is used for adapter compatibility. The PC Server features full tower packaging with these additional advantages: A generous amount of expansion capability and power to meet the very basic needs of an entry server, with room for future growth The capability to handle a large number of clients where data storage capacity is important As an open architecture system, the PC Server has been tested with numerous non-IBM adapters and devices to assure industry standard compatibility. Four models provide outstanding configuration flexibility to help you tailor solutions for your application needs and price points. The PC Server at a glance: Machine Type/ Model Processor Memory Hard Drive 8640-0N0 486DX2-66 8MB None 8640-0NJ 486DX2-66 8MB 728MB* Fast IDE 8640-0P0 Pentium 60MHz 16MB None 8640-0PT Pentium 60MHz 16MB 1.0GB*** SCSI-2 Fast and SCSI-2 PCI Adapter * Million bytes. *** 1000 million bytes. The PC Server offers rugged dependability by incorporating various quality standards and measures, such as stringent IBM quality testing and a new cooling design, FloThru. FloThru cooling helps extend the life of the electronic components in this server. A full three-year, on-site warranty, plus HelpCenter(R) support, is included. An optional one-year warranty is available via special bid. Also announced today are the following options: IBM PC Server Cable Kit IBM SCSI-2 Fast PCI-Bus Adapter IBM SCSI-2 Card to SCSI Option Cable Planned Availability Date: June 17, 1994 ** Product or company name is a trademark or registered trademark of its respective holder. (R) Registered trademark of International Business Machines Corporation IN BRIEF . . . +-------------------------------------------------------------------+ | IBM PC Server | | | | o Open system design and compatibility testing for developing | | solutions for a broad range of applications | | | | o Full tower packaging with nine device storage bays and eight | | adapter card slots (three PCI and five EISA) for future | | growth | | | | o Powerful 300W switchable world-wide power supply to handle | | power requirements of full configurations | | | | o Solid LAN performance using 486DX2-66MHz or Pentium 60MHz | | processors and system boards featuring 256KB write-back L2 | | cache, high-performance 132MB/sec PCI bus and enhanced IDE | | device interface | | | | o Large capacity, high-performance hard disk drive optional | | features for the Fast IDE interface (527MB and 728MB hard | | disk drives) and SCSI-2 Fast interface (540MB, 1.0GB and | | 2.0GB hard disk drives) | | | | o Two high-speed NS16550-compatible serial ports and one super | | fast (2MB/sec) parallel port, which support devices using | | ECP/EPP protocols adhering to the IEEE 1284 standard | | | | o FloThru air flow design utilizing dual fans, a heat-sensing | | speed control and full-length front venting -- electronics | | and drive components run cooler for a longer life | | | | o Three-year, on-site warranty | | | | o HelpCenter (800-772-2227) support to help keep your LANs | | running smoothly | | | +-------------------------------------------------------------------+ DESCRIPTION The IBM PC Server provides customers with an industry standard entry LAN server of exceptional value. This server is rich in expansion capacity and configuration flexibility, compatible with the popular network operating systems and provides solid LAN server performance across a wide range of LAN environments. The PC Server has been designed to achieve very low price points while maintaining high levels of reliability and strong performance. IBM PC Server Options Additional options to support PC Server configuration: The IBM SCSI-2 Fast PCI-Bus Adapter (#1923, 32G3100) is a high-performance PCI SCSI-2 adapter for internal and external attachment of up to seven SCSI or SCSI-2 Fast devices. This adapter supports 10MB/sec data transfer rates, contains an ASPI manager and features tag-command queuing support for popular network operating systems such as NetWare**, OS/2(R), Windows NT** To support external connection of SCSI devices to the SCSI-2 Fast PCI-Bus Adapter, an IBM SCSI-2 Card (50-pin) to SCSI Option Cable is also being announced. This 50 to 50-pin, high-density cable (#2567, 70G9874) is 1.5 meters long. The IBM PC Server Cable Kit (#3052, 70G9264) contains a two drop IDE signal cable and a seven drop SCSI signal cable. This option is designed for adding two additional IDE drives to the second IDE port of the PC Server 486DX2 models. The seven drop SCSI cable supports expansion of PC Server models when a SCSI adapter card is added. In addition, the seven drop SCSI cable is required on the PC Server (8640-0PT) if expanding beyond four SCSI devices. User Productivity The PC Server provides scalable performance to address a wide range of LAN application requirements, from basic entry to environments of moderate complexity. These systems feature 256KB Level 2 write-back caches, IDE interfaces and a very robust PCI bus architecture capable of supporting up to 132MB/sec data transfer rates from disk and network I/O adapter cards to the processor subsystem. In addition, these servers contain an EISA bus which can accept a wide range of compatible adapters. Performance in a LAN server can be significantly enhanced by using large amounts of memory for a disk cache. The PC Servers provide more than ample memory capacity by supporting up to 128MB of memory on the 486 models and 192MB of memory on the Pentium models. Value Oriented LAN Environments: The 486DX2-66MHz models contain two IDE interface ports integrated on the system board. One of these ports is an Enhanced, or Fast, IDE PCI interface that can handle up to two high-speed IDE devices. As part of the product offering IBM provides a 728MB hard drive to attach to this new Fast IDE interface port, which supports hard disks of greater than 527MB and data rates of up to 11MB/sec. With these two IDE ports, a customer can install two large-capacity 728MB IDE hard disks for disk mirroring and install up to two more standard IDE devices such as hard disks or CD-ROMs. If greater performance and higher amounts of data storage are required, the SCSI-2 Fast PCI-Bus Adapter can be added to support up to seven SCSI hard drives. These combinations of price-performing processors, multiple integrated IDE controllers and high-capacity IDE hard disks, along with SCSI optional features, provide very economical yet powerful solutions for entry to mid-size LANs. Performance Oriented LAN Environments: For customers who want higher levels of performance at a modest price point, the PC Server is offered in two Pentium 60MHz models. Both models feature a standard 256KB L2 write-back cache, which can be optionally upgraded to 512KB. These models feature one standard IDE port for attachment of IDE devices. One model is designed for a very high level of configuration flexibility in that it contains no hard disk. This means that a customer or reseller can equip this PC Server with an IBM or non-IBM SCSI adapter and hard disk to match virtually any customer-application requirement. The other model contains a high performance IBM SCSI-2 Fast PCI-Bus Adapter and SCSI-2 Fast 1.0GB hard disk. IBM offers several high speed (less than 9ms access times) hard disks to configure with the IBM SCSI-2 adapter or other supported non-IBM PCI or EISA SCSI adapters. These disk drives are offered in 540MB, 1.0GB and 2.0GB versions. Whatever the choice, IBM PC Servers provide a "building block" platform to match virtually any LAN application response time requirements to a cost-effective solution. In addition to providing cost-effective user productivity through performance technology attributes, the PC Server uses FloThru cooling to keep server electronics and drive components running cooler for longer life and greater reliability. FloThru features a temperature sensing power supply fan, as well as a secondary fan to super cool the system board, processor and adapter cards. These fans in conjunction with a fully vented front bezel allow large volumes of air to flow, front to rear, through the server. This feature provides greater server uptime to maximize client productivity as well as keeping your business running. System Security The IBM PC Server contains levels of security necessary for the environment for which it was designed. The following security features are provided: A front door with keylock to prevent unauthorized personnel from removing data from the server via diskette or other removable media devices A power switch located behind the door to ensure the server is not accidentally turned off Selectable boot from drives A or C, which reduces the opportunity for unauthorized personnel to access the system and remove critical data or introduce diskette-carried viruses Support for operations, without using keyboards and displays, once the server is configured with the appropriate network operating system -- minimizes the risk of unauthorized persons tampering with the system software and configuration Security from theft by a security cable attached to a common U-bolt that can be bolted to the rear chassis of the server Growth Enablement Storage Device Expansion: PC Servers offer generous amounts of expansion capacity to meet today's application needs or future requirements. These servers contain nine storage bays, eight of which can accept devices that use removable media. The top six bays are 5.25-inch, half-high bays which can support either 5.25-inch or 3.5-inch devices. Further flexibility is provided in that four of these six bays can be converted to two full-high 5.25-inch storage bays. There are three lower 3.5-inch, one-inch-high drive bays. Two of these bays support floppy diskette drive interface devices only, while the lowest of the three bays is designed for a standard or optional hard disk drive. All of the expansion bays are drilled with elongated holes to support fastening of a wide selection of industry standard devices such as hard disks, CD-ROM and tape backup. PC Servers have the capability to support up to 14.0GB of internal data storage. Adapter Card Expansion: The PC Server has nine physical expansion slots. One PCI or EISA slot is shared. This means that the server can be configured with either three PCI adapters and five EISA/ISA adapter cards, or two PCI adapters and six EISA/ISA adapter cards. All PC Server models have a video card installed in one of the EISA/ISA slots. The PC Server Pentium model, equipped with the 1.0GB SCSI hard disk, contains a SCSI-2 Fast PCI-Bus Adapter installed in one of the PCI adapter slots. PCI adapters are rapidly entering the marketplace. IBM and other vendors currently have SCSI-2 adapters, while several vendors have indicated additional cards will be offered over the upcoming months. Refer to the 8640 Sales Manual pages this for a list of PCI adapters currently tested with the PC Server. Memory Expansion: PC Server models containing the 486DX2-66MHz processor can support up to 128MB of industry standard parity memory. These systems contain four SIMM sockets, two of which contain 4MB SIMMs to provide 8MB of standard system memory. PC Server models with Pentium can support up to 192MB of industry standard parity memory by filling out the six memory SIMM sockets provided with 32MB SIMMs. The Pentium versions come standard with 16MB of memory consisting of two 8MB SIMMs. Investment Protection PC Server systems contain the new PCI bus architecture, which is emerging as the industry standard for advanced bus design. This architecture provides the strong performance characteristics necessary to support LAN server busmaster adapter cards. By combining a secondary EISA bus, these systems allow customers to conveniently bridge to the new PCI technology as new adapters and applications become available to the marketplace. These servers feature microprocessor chip upgradeability so that performance enhancements can be achieved when Intel makes available Pentium Overdrive** processor technology. All of these servers contain a zero insertion force (ZIF) socket to allow easy installation of Intel microprocessor chip upgrades. The 486 PC Servers can immediately be upgraded to the new 486DX4-100MHz processor recently announced by Intel, if customers require higher levels of processor performance. In summary, the PC Servers provide outstanding investment protection because they offer significant expansion capability and advanced bus design and feature processor chip upgradeability. PRODUCT POSITIONING The IBM PC Server is an entry LAN server that marries industry standard technologies, configuration flexibility, rugged dependability and solid server performance to provide a product of exceptional value. This server is available in four configurations designed to meet the varied requirements of small business, as well as departmental server requirements in medium to large enterprises. Generally, small business customers are primarily interested in value and dependability. These customers will likely opt for the PC Server containing the 486DX2 microprocessor and Fast PCI IDE interface configured with a hard disk capacity of their choice. To provide a level of fault tolerance this server can easily support disk mirroring while having enough bays to add CD-ROM and tape backup devices. Customers requiring higher levels of performance to support large numbers of clients, will be interested in the PC Server containing the Pentium processor and 16MB of standard memory with 192MB maximum memory capacity. This server can be fitted with an IBM SCSI-2 Fast PCI-Bus Adapter and be configured with various SCSI-2 Fast drives, depending upon storage needs. Or, there is a model already configured with this high performance SCSI-2 adapter that includes an IBM high-performance 1.0GB SCSI-2 Fast Hard Disk Drive. While the PC Server is offered at entry prices and designed to meet entry server requirements, it has exceptional growth capacity. It contains nine expansion bays capable of supporting up to 14.0GB of internal data storage. In addition, it contains eight expansion slots that allow for both PCI, EISA and ISA adapter installation. As a result, these servers can participate in a wide range of LAN server applications from basic entry to large complex LANs. The PC Servers are not intended to replace any existing PS/2(R) servers. PUBLICATIONS The following publications and diskettes are shipped with the PC Server. Additional copies are available separately. The PC Server System Library (S83G-8071, 83G8071): An introduction to the computer, installation and setup, installing options, reference information and solving problems with your system. The PC Server EISA Configuration Diskette (S83G-9533, 83G9533): Licensed programs that include set EISA and ISA configuration, copy an option diskette, and update system programs. The PC Server Diagnostic Diskette (S83G-8073, 83G8073): Licensed programs that include test and system utilities. PC Server SCSI-2 Fast PCI-Bus Support Diskette (S83G-8072, 83G8072): Licensed programs containing device drivers for OS/2 2.1 and 2.11, NetWare v3.12 and v4.01 and Windows NT 3.1. Also included is an ASPI manager. The following publications are available. Contact your IBM representative for current prices and to order. Order Part Title PC Server System Library S83G-8071 83G8071 PC Server Hardware Maintenance Supplement S83G-8084 83G8084 PC Server Technical Reference S83G-7936 83G7936 System Library Subscription Service (SLSS) is available. EDUCATION SUPPORT Education for this product is provided in a combination of self-study and classroom courses. Customer technical and customer executive education will be updated to reflect these announcements. A description of these self-study and classroom courses is contained in the Catalog of IBM Education (G320-1244). Call IBM-Direct Education at 800-426-2468 for schedules, enrollments and orders for self-study courses. TECHNICAL INFORMATION Specified Operating Environment Physical Specifications 8640-0N0 8640-0NJ 8640-0P0 8640-0PT Processor 80486DX2 80486DX2 Pentium Pentium Speed 66MHz 66MHz 60MHz 60MHz Memory (70ns) 8MB 8MB 16MB 16MB Video VGA VGA VGA VGA Fixed disk none 728MB none 1.0GB Floppy drive 1.44MB 1.44MB 1.44MB 1.44MB Fixed Disk Drive Characteristics: 728MB Hard Disk 1Gb Hard Disk Formatted capacity 728 million bytes * 1052 million bytes * Average seek time 12.0ms 8.6ms Data transfer rate 4.7MB/s 4.8MB/s Average latency 6.67ms 5.56ms Sector interleave 1:1 1:1 * Capacity prior to the installation of an operating system. The total user-accessible capacity may vary slightly based on operating system environments. PC Servers are intended for use as floor-standing systems and are designed to operate in a vertical position only. Dimensions: W/O Pedestal W/Pedestal Width: 190mm (7.5 in.) 315mm (12.4 in.) Depth: 473mm (18.625 in.) 473mm (18.625 in.) Height: 622mm (24.5 in.) 651mm (25.625 in.) Weight: (minimum ship configuration) 19.0kg (42 lbs) Weight: (maximum ship configuration) 19.5kg (43 lbs) Electrical for PC Server: 90-137 (nominal) V AC; 50-60Hz 180-265 (nominal) V AC; 50-60Hz BTU output: minimum -- 150 BTU/Hr. (44 watts) BTU output: maximum -- 1,434 BTU/Hr. (420 watts) Noise level: (Average 1 meter position: typical machine) Vertical floor-standing position -- 5.5 bels (idling) Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines, typically configured, and operating in idle mode; that is, powered on, but no disk drive read/write or other I/O activity. All measurements are made in accordance with ANSI S12.10 and ISO 7779, and reported in conformance with ISO 9296. Equipment Approvals and Safety: FCC -- Verified to comply with Part 15 of the FCC Rules (Class A) (IBM intends to have Class B certification of these products prior to product general availability) CSA NRTL/C Operating Environment: Temperature: 10(degs) to 35(degs)C (50(degs) to 95(degs)F) at 0 -- 914m (0 -- 3,000 ft) 10(degs) to 32(degs)C (50(degs) to 90(degs)F) at 914 -- 2134m (3,000 -- 7,000 ft) Relative Humidity: 8 to 80 % Maximum Altitude: 2134m (7,000 ft) Hardware Requirements: The PC Server requires an analog display (6312, 6314, 6317, 6318, 6319, 6325, 6324, 9524, 9525, or equivalent) for system setup and service. Software Requirements: The following operating systems/extensions support the PC Server: OS/2 2.1(2) and OS/2 2.11(3) OS/2 LAN Server 3.0 Entry OS/2 LAN Server 3.01 Advanced OS/2 Extended Services for OS/2(R) 1.0 OS/2 Network Transport Services/2 2.1 PC Disk Operating System (PC DOS) 6.1 and 6.3(4) NetWare v2.2, v3.12, and v4.01(5) (2) Requires Service Pak XR06200. (3) PC Servers using OS/2 2.1x currently support configuration of a single Fast SCSI-2 PCI-Bus Adapter. (4) PC DOS 6.x supports up to seven fixed disk devices and additional SCSI devices (up to a total of 24) in a system. (5) PC Servers using the IBM Fast SCSI-2 PCI-Bus Adapter do not currently support NetWare v2.2 Compatibility: Refer to the 8640 Sales Manual pages, or contact your IBM representative, for a complete list of supported features and options and compatible IBM and vendor software. The Sales Manual is updated periodically. The PC Servers contain licensed system programs that include set configuration, set features and test programs. Some of these system programs are stored in the system ROM, while others are contained on diskette. System BIOS is loaded from a "flash" EPROM on the system board into system memory. This BIOS provides the hardware instructions and interfaces designed to support the standard features of the PC Server and to maintain compatibility with many software programs currently operating under PC DOS and OS/2 on the Personal Computer XT(TM), Personal Computer AT(R) and the PS/2 family. However, due to the higher speed of the processors in these models, some timing-sensitive software may require modification. Limitations: PC Servers support a maximum of 128MB of parity memory on the 486DX2-66MHz models and 192MB of parity memory on the Pentium 60MHz models. All supported system memory, is addressable through direct memory access (DMA). Maximum system memory can be achieved in all models by using 32MB parity SIMMs. The PC Servers support 4MB, 8MB, 16MB and 32MB parity, 72-pin industry standard memory SIMMs (70ns). All memory SIMMs must be installed in matched pairs. High-performance BIOS uses 128KB of system memory, and an additional 256KB is reserved for installing options that may require additional memory for BIOS shadowing. PC Servers provide support for up to four EISA and two PCI busmaster adapters. Pentium versions of the PC Server support full length adapters in EISA slots one, two, and three. The remaining EISA slots support half-length adapters. As this system is designed as an industry standard server using an industry standard floppy diskette drive interface, the location of the media eject button on the industry standard diskette drive and the lack of support for a electronic eject 2.88MB diskette drive option, may be a limitation for customers with certain disabilities. Refer to the Programming Requirements section for operating systems limitations. Planning Information Customer Responsibilities: The PC Server is designated as customer setup. Customer setup instructions are shipped with the system. The PC Server is installable by IBM or an IBM Authorized Remarketer. Contact your IBM representative or IBM Authorized Remarketer to arrange for installation. Cable Orders: There are no cabling requirements, other than for system power, keyboard, and display connections. Cables are provided with the system unit and display, and the instructions are provided as part of initial setup. Installability: The PC Server models require about 15 minutes for installation. Installation includes unpacking, setup and powering on the system. Additional time is required to install other adapters, an operating system and other features. Packaging: Product Shipment Group Boxes IBM PC Server System Unit Carton 1 Contents: System Unit Keyboard with attached cable Welcome Letter System Library EISA Configuration Diskette Diagnostic Diskette SCSI-2 Adapter Support Diskette (SCSI-2 model only) U.S. Line Cord (except in AP) Accessories and/or Supplies: For End Users: Lexmark International, Inc. manufactures and markets IBM supplies. For information about products or services, call Lexmark at 800-358-5835. Supplies can be purchased from Lexmark Authorized Supplies Dealers or directly from Lexmark by calling 800-438-5835. Fax orders may be sent to: 800-522-3422 Mail orders may be sent to: Lexmark Telemarketing Center 1221 Alverser Drive Midlothian, VA 23113 For Remarketers: Supplies can be purchased from Lexmark International by calling 800-292-5885. Fax orders may be sent to: 800-232-9539 Mail orders may be sent to: Lexmark International, Inc. Lexmark Order Management Center P.O. Box 11427 Lexington, KY 40575-1427 The 3.5-inch, 4.0MB diskettes (72X6111) can be purchased from IBM Direct Response Operations (DRO). Call IBM DRO at 800-IBM-2468. Mail orders should be sent to: IBM Corporation IBM Direct Response Operations One Culver Road Dayton, NJ 08810 Security, Auditability and Control Security and audibility features of these servers are: A mechanical lock to allow the user to lock the system front cover door to prevent unauthorized personnel access to diskette drives or removable media. Selectable boot sequence used to deny unauthorized installation software or removal of data from the diskette drive. Tie down capability through a common U-bolt attached to the back frame. Support for operations, without using keyboards and displays, once the server is configured with the appropriate network operating system -- minimizes the risk of unauthorized persons tampering with the system software and configuration. Small computer system interface (SCSI), as defined in the American National Standard Institute (ANSI) standard X3.131-1986, provides a port for the attachment of external devices. The SCSI bus may be internal or external to the system unit. PC Server models using the SCSI-2 Fast PCI-Bus Adapter is in conformance with this standard and has an external port. PC Servers with this adapter also conform with ANSI SCSI-2 and will work with SCSI-2 Fast devices. User management is responsible for evaluation, selection and implementation of security features, administrative procedures and appropriate controls in application systems and communications facilities. TERMS AND CONDITIONS Volume Discount: Volume purchasing is not available under the Volume Discounts section of the IBM Customer Agreement (ICA). IBM Credit Corporation Financing: Term leases and installment payment plans are available for commercial and state and local government customers. Customer Fulfillment Option Applies: Yes. Warranty Period: System Hardware -- Three years; however, an optional one-year warranty is available via special bid. Options -- One year (PC Cable Kit, SCSI-2 PCI-Bus Adapter, and SCSI-2 Card to Option Cable). Warranty Service: IBM On-Site Repair (IOR), 8:00 a.m. to 5:00 p.m., Monday through Friday Alternative Service Charges to upgrade warranty coverage to 24 hours a day, seven days a week, 4 hour average response. A Service Support Charge for the support of non-IBM products installed in a PC Server on warranty may be charged. Refer to the Charges section for details. Maintenance Service: IOR The following level of post-warranty service is available: IOR, five days a week, Monday through Friday, 8 a.m. to 5 p.m. IOR, seven days a week, 24 hours a day, 4 hour average response A Service Support Charge for the support of non-IBM products installed in a PC Server may be charged for post-warranty service. Refer to the Charges section for details. IBM Hourly Service Rate Classification: One. IBM Warranty Service can be obtained by calling 800-772-2227. Maintenance Service or IBM Hourly Service may be obtained by calling 800 IBM-SERV (426-7378). IBM Hourly Service is available at the applicable rate and terms, including element exchange price if applicable. Volume Maintenance Option: The 8640 is an eligible machine and qualifying machine under the Volume Maintenance Option* of the ICA. Mid-Range System Option: The 8640 is an eligible machine for the Mid-Range System Option* of the ICA. Eligible Discount Type Three-Year Five-Year 8640 17% 22% Corporate Service Option: The 8640 is an eligible machine for the Corporate Service Option* of the ICA. Discount Percent Option Three-Year Five Year Network 25% 30% System 17% 22% Extended Maintenance Option: The 8640 is an eligible machine under the Extended Maintenance Option of the ICA. Central Facility Maintenance Service Option: The 8640 is an eligible machine for Central Facility Maintenance Service Option* of the ICA. A minimum of six machines is required to be at the central facility before requesting maintenance service. The Additional Maintenance Charge Factor is currently 0.5 hours. The terms and conditions are stated in the Attachment for Central Facility Maintenance Service Option. * A revised exhibit will be available at a later date. Product Availability Status: New product available Field Installable Features: Yes Model Conversions: No Customer Setup: Yes Licensed Internal Code: No. IBM Education Order Center: These products are available for ordering through the IBM Education Order Center. Availability through the Education Order Center may not coincide with the product availability dates in other sections of this document. The IBM Education Order Center is the order processing location for selected personal computers and related hardware/software for eligible education end users. Eligible end users are defined as faculty and staff members of qualified kindergarten through twelfth grade educational institutions and students, faculty and staff members of higher educational institutions which have an Education Product Coordinator. National Education Price (NEP): A National Education Price is available. CHARGES These products are available from IBM Authorized Remarketers. Contact your remarketer for prices. Alternative and Maintenance Service Charges Alternative Service Charges: IBM Non-IBM Coverage Service Support (24 x 7) Charge $40 $40 Annual Minimum Maintenance Charges: Central IBM IBM Facility On-Site On-Site Maintenance Machine Repair Repair Service Type/Model (9 x 5) (24 x 7) (CFMS) 8640-0N0 $450 $610 $427 8640-0NJ 500 675 475 8640-0P0 550 745 522 8640-0PT 600 810 570