IBM PERSONAL SYSTEM/2 (TM) - 8550 MODEL R21 IBM Announcement Letter Number 187-207 dated November 3, 1987 IBM US - Last Revised on November 3, 1987 Brief Description of Announcement, Charges, and Availability The IBM 8550 Model R21 is primarily intended for use in bank teller applications. It is identical to the 8550 Model 021 except that it provides a unique 50-key function keyboard instead of the Enhanced Personal Computer Keyboard. (TM) Trademark of the International Business Machines Corporation. Purchase Price: $3,595 Planned General Availability: December 1987 Customer Letter Section HIGHLIGHTS o System unit identical to the 8550 Model 021 o Unique banking keyboard -- 50 programmable function keys DESCRIPTION The 8550 Model R21 is identical to the Personal System/2 Model 50 (8550 Model 021) except that it provides a 50-key function keyboard intended for use primarily in the teller workstations of financial institutions. This keyboard is commonly used for basic teller applications which usually deal with limited, mostly numeric, input and output. It is not intended for use with general purpose applications. PUBLICATIONS o Base Publications The following publications are shipped with the 8550 Model R21. Processor Manuals - Setup Sheet (S68X-2246) - Quick Reference Manual (S68X-2247) o Separately Available Reference Materials - Base Hardware -- See IBM Personal System/2 Model 50 Publications. - Technical Reference Supplements -- See IBM Personal System/2 Model 50 Publications. o Keyboard Publications (ordered separately) - 4700 Financial I/O Planning Guide (GC31-3762) Includes planning information for the keyboard and describes the other publications in the 4700 Financial I/O library. Available immediately. - 4700 Financial I/O Programming Guide (GC31-3770) Includes programming information for the keyboard. Instructions for installing and using the device drivers and customizing facilities are included in soft-copy form in the Hardware Guide (#8927), as well as in the Programming Guide. Will be available after general availability. - 4700 Financial I/O Operating Guide (SC31-3763) Provides the information needed to install and operate the keyboard. The Operating Guide (SC31-3763) can be ordered separately and is identical in content to the publication provided in the Hardware Guide (#8927). Will be available after general availability. To order publications, contact your IBM marketing representative. SLSS is available by order number only. EDUCATION SUPPORT The system unit education courses are the same as offered for the Personal System/2 Model 50. For information regarding all Financial Services Industries educational offerings, contact your IBM marketing representative. SCHEDULE General availability is planned for December 1987. TECHNICAL INFORMATION SPECIFIED OPERATING ENVIRONMENT MACHINE REQUIREMENTS: A minimum configuration consists of the system unit, 50-key function keyboard, and an analog display. (IBM 4707, 8503, 8512, 8513, or 8514, or equivalent.) PROGRAMMING REQUIREMENTS: The keyboard device driver and customizing process for the 50-key function keyboard requires that the system unit has DOS 3.3 or later for operation. The customizing process requires the use of an enhanced personal computer keyboard. A unique password capability for the 50-key function keyboard is required if the password facility is to be used. This is provided on a diskette in the 4700 Financial I/O Hardware Guide. The password capability provided in the Quick Reference Manual will not operate with the 50-key function keyboard. COMPATIBILITY: After the workstation has been customized for the 50-key function keyboard, the workstation will no longer support general purpose personal computer application programs. LIMITATIONS: o The keyboard device driver and customizing code does not operate under IBM OS/2. o Digital display devices are not supported. PLANNING INFORMATION CUSTOMER RESPONSIBILITIES: The 8550 Model R21 is designated as customer setup. System unit setup instructions are included with the machine. Keyboard setup and customizing instructions must be ordered separately. SPECIAL FEATURES: o 4700 Financial I/O Hardware Guide (#8927) Includes an Operating Guide, test cards, and diskettes needed to install, test, and operate the keyboard. The Hardware Guide also supports the other IBM 4700 Financial I/O devices (4707, 4712, 4722, 4717, and 4718) and may be ordered with any of them. In that event, it is not necessary to order a Hardware Guide with the 8550 Model R21. It is recommended that at least one Hardware Guide per installation location be ordered. o The following features, available for the 8550 Model 021, are also available for the 8550 Model R21. Feature Number Description 0217 Serial Adapter Cable 0242 Serial Adapter Connector 0349 Personal System/2 300/1200 Internal Modem/A 1222 PC Network Adapter II/A 1223 PC Network Baseband Adapter/A 1227 Cabling System PC Network Baseband Cable 1229 PC Network Baseband Adapter Cable 2067 Communications Adapter Cable A 3006 Personal System/2 80286 Memory Expansion Option 3012 Personal System/2 80286 Memory Expansion Kit 3033 Personal System/2 Dual Async Adapter/A 3042 Personal System/2 Multi-Protocol Adapter/A 3390 Token-Ring PC Adapter Cable 4790 Token-Ring Network Adapter/A 8881 Token-Ring Network Adapter/A - Remote Program Load 5612 Printer Cable CABLE ORDERS: There are no cabling requirements other than for system power and display connection. Instructions are provided as part of system unit documentation. INSTALLABILITY: Following the set-up instructions, the user attaches the keyboard and display and starts the Reference Diskette. Power is then turned on and "Set Configuration" is run after the computer has successfully completed the internal self-test. PROBLEM DETERMINATION: If a failure is found at initial installation, and if the Reference Diskette is in the A drive, an instruction will appear on the screen. If the test is successfully completed, the system attempts to load an operating system from the A drive. If an operating system is not found, the system attempts to load one from the C fixed disk drive. If an operating system is not found, the user is prompted, via an icon, to insert a diskette. A final default is provided through use of a ROM-loaded BASIC interpreter, as explained in the Quick Reference manual. A diagnostic support diskette which contains self-test and diagnostic procedures for assistance in isolating a failing keyboard will be included in the 4700 Financial I/O Hardware Guide. PACKAGING: The 8550 Model R21 is packaged in two cartons: o The system unit carton (6134313) contains the system unit. o The ship group carton (09F2010) contains: - Setup sheet - System unit power cord - 50-key function keyboard - Keyboard cable. - Quick Reference Manual with Reference Diskette and Technical Directory. Note: The documentation to install, test and customize the keyboard is not included in the ship group and must be ordered separately. The 4700 financial I/O hardware guide and the 4700 Financial I/O Programming Guide are necessary. See "Publications" above. ACCESSORIES AND SUPPLIES o 3.5-inch, 2.0Mb diskette (6404078) Supplies are available by calling IBM Direct Response Operations at 800-426-2468. SECURITY, AUDITABILITY, AND CONTROL The keylock, a standard feature on the 8550, provides physical security for the system components. An additional level of security is provided by a user-invoked password capability on the reference diskette. For the 8550 Model R21, this diskette is included in the 4700 Financial I/O Hardware Guide. User management is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities. TERMS AND CONDITIONS VOLUME PURCHASE DISCOUNT: Volume purchasing is available under the Volume Procurement Amendment (VPA) to the Agreement for Purchase of IBM Machines. The 8550 Model R21 is included in Category A discount Group 1 of the Workstations and Related I/O VPA Exhibit (WKSN-7) and in Category A of the Personal Computers/System VPA for Qualified Educational Institutions/Hospitals (PCED-3) The quantity of products may be combined with quantities of other machines in the same Category of the Exhibit to determine the applicable discount. Customers with an existing VPA with a commitment in the Category of the VPA Exhibit may order the product as additional quantities to, or as direct substitutes for, any other machines in the same category subject to availability. For further information regarding volume orders, contact your IBM marketing representative. IBM CREDIT CORPORATION FINANCING: Term leases and installment payment plans are available for commercial and state and local government customers. CUSTOMER FULFILLMENT OPTION APPLIES: Yes ELIGIBLE MACHINE UNDER ALTERNATIVE CERTIFICATION FOR IBM MACHINES: No WARRANTY PERIOD: One year TYPES OF SERVICE: o Warranty - Customer Carry-In Repair (CCR) o Warranty Option - IBM On-Site Repair (IOR) o IBM Maintenance Agreement - IBM On-Site Repair (IOR) MACHINE GROUP: A IBM HOURLY SERVICE CLASSIFICATION RATE: One IBM Warranty Service, Maintenance Service or IBM Hourly Service may be obtained by calling the IBM Service/Exchange Communications Center -- 1-800-428-2569. VOLUME MAINTENANCE AMENDMENT: The 8550-R21 is an eligible machine and a qualifying machine under the Volume Maintenance Amendment to IBM Maintenance Agreement. CORPORATE SERVICE AMENDMENT: The 8550-R21 is an eligible machine for the Corporate Service Amendment to the IBM Maintenance Agreement. See your IBM marketing representative for details. PRODUCT AVAILABILITY STATUS: New product available NON-FIELD INSTALLABLE FEATURES/MODEL CONVERSION: No CUSTOMER SETUP (CSU): Yes, CSU allowance is one day. IBM setup is available at the applicable IBM hourly service rates and minimum charges. PRE-INSTALLATION TEST ALLOWANCE: None ON-SITE ALLOWANCE: None EDUCATIONAL ALLOWANCE: None CHARGES Minimum Annual Warranty Minimum Option Maintenance Model/ Purchase Charge Charge Feature Price IOR IOR 8550 System Unit 1 diskette drive, 1 fixed disk drive, and keyboard R21 $3,595 $25 $180 4700 Financial I/O Hardware Guide 8927 30 N/A N/A Keyboard Publication Prices Form Number Price 4700 Financial I/O GC31-3762 5.05 Planning Guide 4700 Financial I/O GC31-3770 7.60 Programming Guide 4700 Financial I/O SC31-3763 12.00 Operating Guide